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Skullcandy Indy Evo Case Not Charging (What To Do?)

Skullcandy Indy Evo earbuds are great for listening to music, movies and podcasts. But what if you encounter the Skullcandy Indy Evo case not charging problem? Keep reading this article to find out why the problem can occur and what to do to fix it. 

Sometimes the problem could be in the earbuds themselves, which is why we will also mention a solution for when the earbuds are not charging.

Table of Contents

Why Is Skullcandy Indy Evo Case Not Charging?

There could be several reasons why your Skullcandy Indy Evo Case is not charging. The reasons could be:

  • A damaged cable
  • A non-compatible power adapter
  • A faulty power outlet
  • Accumulated dust and debris
  • Improper placement of the earbuds
  • Wrong voltage 
  • A temperature problem

Now that we know where the problem could lie, let us look for a solution. 

What To Do When Skullcandy Indy Evo Case Is Not Charging?

Since we are now familiar with the things that could cause your Skullcandy Indy Evo case not to charge, we can easily find the solutions to fix the issue. 

Solution 1: Check The Cable/Use the Original Cable

use the original cable

The first thing you should do is check the cable for any damages. If it is internally damaged that is the reason the power supply is cut. If the damage is not visible, then you can check it by using another cable to charge the case. If the case is charging with another cable, you should replace the old, faulty one. 

You should also make sure you are using an original cable for the Skullcandy Indy Evo case you got when you bought the earbuds. Other cables might not be compatible which can cause issues. Another thing you should avoid is using extensions because they can cause problems. 

Solution 2: Check The Power Adapter And Power Outlet

Another reason why your case is not charging could be because the power adapter does not support the case’s designed voltage, or it is faulty. Try using another adapter to charge the case and if it works, you need to replace the previous one. 

Skullcandy advises that you do not use a cable, charger or an outlet with a power output that does not exceed 18 Watt (5 Volts/3.6amps)

If you came to the conclusion that the adapter works fine, the next thing you should do is check the power outlet, i.e. plug the charger into another power outlet. If the case starts charging then the power outlet is at fault. 

Solution 3: Clean The Case

One of the biggest reasons why we encounter the Skullcandy Indy Evo case not charging problem is because people don’t clean the charging port and pins of the case. Not cleaning the case allows dust and debris to accumulate and it can reach the point where it prevents charging. 

What you need for cleaning is a cotton swab, isopropyl alcohol and a lint free cloth. Pour a few drops of isopropyl alcohol on the cotton swab and clean the whole case, make sure you pay extra attention to the charging port and pins. After it dries go over the case with a cloth just to be sure the dust is completely cleaned. You can also clean the charging cable and the earbuds themselves. 

Solution 4: Keep The Case At The Right Temperature

Skullcandy Indy Evo earbuds are made to work at the temperature between -5C° and 45C°. In a scenario where you are using the earbuds at extreme temperatures below -5C° and over 45C°, your case will not charge because they are not made to work at those temperatures. To fix the problem simply put the case in the room, for a few hours, that has the estimated temperature for these earbuds. 

Solution 5: Reset The Earbuds

Sometimes the reason why your case is not charging could be a software glitch, which can be fixed with a quick reset of the earbuds. 

To reset your Skullcandy Indy Evo earbuds follow the steps below:

  1. Unpair the earbuds from your phone (or device you are using them on)
  2. Forget the device 
  3. Remove the earbuds from the case
  4. Tap and hold both earbuds for about 6 seconds which will turn them off manually (after this don’t press anything for about 5 seconds)
  5. Tap and hold both earbuds for 10 seconds to reset them
  6. Put them back in the case until both LED lights show red and then remove them from the case again
  7. Pair them with your device

After you complete resetting your Skullcandy Indy Evo earbuds, try charging the case again. 

Solution 6: Place The Earbuds Properly In The Case

Place the earbuds properly in the case

Improper placement of the earbuds can prevent them from charging. Check to see if the in-ear gels are falling off or if they have been twisted because this could be preventing the earbuds to be properly placed in the case. Pay attention to the notch that is supposed to help you properly place the earbuds. 

Solution 7: Return The Earbuds

If none of the solutions worked in fixing the Skullcandy Indy Evo case not charging problem then you can take the earbuds to the store and have them replaced. However, first make sure that they are still under warranty, which lasts for 1 year. 


In this article we talked about the Skullcandy Indy Evo case not charging problem. We mentioned that the issue can occur because of a faulty cable, power outlet, power adapter, accumulated dust and a software glitch. We hope that you managed to fix the problem with solutions we provided here in this article. If you didn’t manage to fix it yourself, take the earbuds to the store and have them replaced.