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Why Do My Beats Keep Disconnecting? (Try These Fixes)

If your question of the day is “Why do my Beats keep disconnecting” then stop looking further because you have come to the right place for an answer. In this article we will explain some possible reasons why your Beats are disconnecting and we will provide you with a solution.

Why Do My Beats Headphones Keep Disconnecting?

There are several problems that could cause your Beats to disconnect, for example: distance, low battery, pairing issues, software issues, damaged wires etc. Let’s delve into each problem in more detail and find the solution.

Problem 1: Distance

One of the easiest problems to fix is this one. Every Bluetooth device has a certain range within it operates, if you step out of that range the device will disconnect. 

All you have to do to fix this problem is to get back within the Bluetooth range and your Beats will connect once again.

Problem 2: Low Battery

If your earphones suddenly die, the most likely problem is that the battery ran out. Before using your Beats check the battery percentage. Charge them to 100% before using them so you avoid this problem. 

Problem 3: Paired To Multiple Devices

Don't connect beats to multiple devices

One thing you should stop doing is pairing your Beats to multiple devices because then you confuse the earphones and they disconnect themselves. 

To fix this issue you should unpair your Beats from all the devices you paired them to, reset them and then connect them only to the device you intend to use at the moment. 

Problem 4: Outdated Software

Using devices with an outdated software may answer the question “why do my Beats keep disconnecting”. That includes both the Beats and the device you are using.

If you are using an iPhone then your Beats should automatically update, but if you are using an Android phone then you should install the Beats app where you can check the latest firmware of your Beats and update it if needed.  

You should also update the software of your device to reduce the chance of your Beats disconnecting. If you are using an Android phone follow these steps:

  1. Unlock your phone
  2. Go to the Settings
  3. Scroll all the way down to the Software update and click on it
  4. Press Download and install 

If your phone needs an update, following these will install it and now all you have to do is start the update process. 

If you are using an iPhone follow the steps below:

  1. Unlock the phone
  2. Connect to Wi-Fi
  3. Go to Settings
  4. Tap General
  5. Tap Software Update
  6. Tap Install Now (or Download and Install)

If your phone doesn’t need updating you will have no options to install because it is already up to date.

Problem 5: Damaged Wires

Earphones with damaged wires are known to disconnect from your device and even turn off completely. To fix this issue look for any damaged or broken wires and try to repair them if you can, if not, take them to a technician. 

To avoid this issue completely be sure to treat your headphones with care and don’t put too much pressure on the base of wire connections. 

Additional Solutions To Try

If none of the things we listed above are the cause of your problem and the solutions didn’t help you, we have some additional solutions that may be proven useful to you. 

Reset Your Beats

This is as simple of a solution as it gets but it was proven useful on many occasions. To reset your Beats follow the steps below:

  1. Press and hold the power and volume down button until the LED indicator light flashes signaling that your Beats are now reset
  2. Reconnect the earphones to your device

Your Beats are now reset and ready to be used. 

Clean Your Beats

The debris and earwax that collects inside the earphones can cause a lot of problems, from health issues to technical issues, even connection problems. That’s why there are many reasons to clean and maintain your Beats earphones. 

To clean your Beats you should use a dry cloth to wipe away any dust and oil from the surface. Remember NOT to use any sprays. Do not use anything that might damage your Beats like toothpicks. 

Check For Interference

If there are any Bluetooth devices that operate on the same wavelength between you and the device that your Beats are connected to then that could cause interference and make your Beats disconnect. 


In this article we answered the question “why do my Beats keep disconnecting”. We said that the distance, low battery, outdated software or damaged wires could be the cause of your problems. We provided you with solutions to every problem within which you hopefully found the one that solved your problem. We also recommend restarting your Beats and cleaning them regularly to avoid future problems.