If you are having problems listening to music or talking to someone because your PowerBeats 3 keep turning off by itself, this is the right article for you. We are going to try to help you fix the issue through multiple solutions.
Why Do My Powerbeats 3 Keep Turning Off?
Your earphones could be turning off because they need to be charged, their battery needs to be changed, the firmware could need an update or it could be something else.
One of the most common reasons why this is happening is because Powerbeats 3 are not resistant to moisture or cold temperatures. If you are using your Powerbeats 3 in the gym while working out you should stop. Many people experienced this problem after wearing them to the gym or using them in the low temperatures.
How To Fix The Powerbeats 3 Turning Off Issue?
However, if you are not using these earphones while you are working out, something else could be the issue and now we are going to try to solve that problem with multiple solutions. Let’s start with the basic ones like making sure they are properly charged or resetting them and if that doesn’t work we will try more complicated solutions like replacing the battery.
Fix 1: Make Sure Your Powerbeats 3 Are Charged
When you turn on your Powerbeats 3 you will see the LED indicator light on your left earphone that shows you how much time you have approximately left for listening. When it is flashing white it means there is around 12 hours left of listening. When it shows red light it means that there is less than an hour of listening left and when it blinks red it means it needs to be charged immediately.
Fix 2: Reset Your Powerbeats 3 Earphones
If your earphones are still turning off randomly you might need to reset them. Here is how to reset your Powerbeats 3 quickly and easily:
1. Hold down the power button and the volume button at the same time for about 10 seconds
2. Release the buttons when the LED indicator light flashes
Now all you have to do is reconnect the earphones to your device again and they are ready to be used again.
Fix 3: Update The Firmware Of Your Powerbeats 3
Your Powerbeats 3 could keep turning off because their firmware needs to be updated. These are the steps you can follow to help you with updating the firmware:
1. If your Powerbeats are connected to an iPhone or any other Apple device you only need to make sure that your iOS is up to date because your Powerbeats will update themselves automatically.
2. If your Powerbeats are connected to an Android device you must download the Beats app for Android through which you can update the firmware.
On the Beats Updater app you can check the status of your firmware, there you will find the serial number of your device and the firmware version as well.
For Android users: display the screen for your connected device, go down to the Under the hood option where the serial number of your device is located. If the update is needed then there will also be an update button and the instructions to update the firmware after you select that option. Just follow the instructions on screen and you will easily be able to update the firmware on your Powerbeats 3.
Fix 4: Replace The Battery
One of the reasons why your Powerbeats 3 keep turning off could be the battery malfunction. The battery on these earphones is located in the right housing and you can try to replace it by yourself.
You can check out this YouTube video on how to replace the battery by yourself.
Fix 5: Contact Apple Support
If nothing helps fix the problem of your Powerbeats 3 turning off then you should try calling Apple support and asking them for help. You should know when and what you were doing when your earphones stopped working because they will probably need that information. They can try to fix your Powerbeats 3 or replace them if they can not be fixed but you should have the warranty with you otherwise they might not be able to help you with your problem.
As we established there could be several reasons why your Powerbeats 3 keep turning off. Sometimes all they need is a quick reset or a firmware update and other times they could need something a bit more complicated like the battery replacement. Remember not to use Powerbeats 3 while you are working out or going somewhere in the cold weather because this can disrupt them. This article helps you find the solution to this problem in more than one way.